Frequently Asked Questions — White City Glazing

FAQ
Frequently Asked Questions

Do you offer 24/7 emergency glazing?

Yes. A glazier is on call around the clock, every day of the year, throughout White City, W12 and the surrounding areas. Phone 020 4646 4614 and we will board up or reglaze as soon as we arrive.

Are you FENSA registered?

We are. Replacement windows and doors fitted by White City Glazing are self-certified under FENSA, so you get a compliance certificate for Building Regulations without involving the council.

Do you provide free quotes?

Yes. Every quote is free and carries no obligation, from a single pane to a full commercial package.

What areas do you cover?

Our team covers the whole of White City, W12 together with the surrounding areas, including Greater London and Home Counties, .

How quickly can you respond to emergencies?

For emergency call-outs we normally have a glazier with you within 30 to 60 minutes anywhere in our service area, depending on traffic and time of day.

Is your work guaranteed?

Yes. All our work is guaranteed, and the exact guarantee period for your job is written into the quote so there is no ambiguity later.

Do you work with insurance companies?

We do. We handle insurance glazing work regularly, provide the photographs and itemised reports insurers ask for, and can deal with the claims handler on your behalf.

What types of glass do you supply?

Toughened, laminated, fire-rated, acoustic, obscure and frosted, patterned decorative, low-E, solar control and anti-bandit security glass are all available, cut to size or as sealed units.

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